Shipping Policy
Shipping Policy
At Suits You The Label, we aim to make delivery as seamless as possible.
We currently deliver within the UAE only. All orders are fulfilled from our UAE fulfilment centre.
Processing Time
Orders are typically processed within 1–2 working days.
Our fulfilment partners may process and dispatch orders on weekends where available. Delivery timeframes shown at checkout will depend on the service selected.
During launches, promotional periods or particularly busy periods, processing times may be slightly longer.
UAE Delivery
Standard Delivery: AED 25. Usually next day.
Same-day Delivery: AED 50. Order by 12:00 noon (Dubai time) for same-day delivery.
UK Delivery
UK delivery from our UK fulfilment centre is coming at the end of November. We will update this page when it goes live.
Shipping Costs
UAE Standard Delivery is AED 25 (usually next day) and Same-day Delivery is AED 50 (order by 12:00 noon Dubai time). We do not offer free shipping.
Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Please allow a short period for tracking information to become active after dispatch.
Delivery Addresses
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you notice an error after placing your order, please contact us as soon as possible.
We will always try to help, although we cannot guarantee that an address can be changed once an order has entered the fulfilment process.
Suits You The Label cannot accept responsibility for delivery issues caused by incorrect or incomplete information supplied by the customer.
Delayed Orders
Delivery estimates are provided as a guide.
Occasional delays may occur due to customs procedures, courier disruption, public holidays, weather or other circumstances outside our control.
If your order is significantly delayed, please contact us and we will help investigate the shipment with the relevant courier.
Lost or Missing Orders
If your tracking shows an issue or your order has not arrived within a reasonable period after the estimated delivery date, please contact us at:
We will investigate the shipment with the relevant courier and work with you to resolve the issue.
Pre-Orders
Where an item is sold on a pre-order basis, the estimated dispatch date will be clearly stated on the relevant product page.
If an order contains both in-stock and pre-order items, the delivery timing may depend on the fulfilment method stated at checkout or on the product page.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our fulfilment partners, delivery services or shipping arrangements.
The latest version will always be published on our website.
